The changes that the pandemic has brought about have meant that virtual communications are more important than ever. Video meetings have become the new default way to get together, and cloud-based processes are a must.
Approximately 80% of surveyed business leaders say they plan to allow employees to continue working remotely either part or full-time after the pandemic has passed.
As companies figure out their new technology solution needs, they are running into problems with cloud app subscription costs rising rapidly and adding more apps that employees have to learn and log into each day.
For communications alone, a business might juggle four completely different apps – one for a VoIP phone system, one for video meetings, one for webinars, and another for team chat.
This makes work more difficult and makes for a less cohesive user experience. A better solution is all-in-one Unified Communications as a Service (UCaaS). This is a platform that integrates all your communications into a single, uniform interface.
Beyond improving user collaboration for remote teams, it also saves you money and improves productivity.
How Connect2Geek’s UCaaS Solution Can Benefit Your Business
Keeps All Your Communications in One Place
When you have several different apps containing company communications, message trails can easily get lost. Some messages might be in the team chat app, with others via VoIP, and there is no way to connect them all.
Our UCaaS platform brings everything together, including video calls, webinars, chat, and VoIP phone calls. This makes it easy to track conversation threads and locate the information you need.
Enables Better Remote Team Collaboration
With a single communications interface to log into, remote teams can more easily collaborate. They can identify instantly when another team member is available or busy. There is no guessing which app to use to have an internal conversation because all communications are done in the same interface.
The consistent user experience and having just a single app to log into for company communications reduces app switching, which can waste as much as 30-minutes per day.
No Downloads Required
When conducting meetings or webinars with those outside your company, the connection process can be a pain if there is a download involved. This often results in wasted time as users are trying to download, install, and connect.
Our UCaaS solution makes video meetings and webinars easy and efficient because there is no download needed to connect. Meeting attendees can join from a browser.
Easily Share Meeting Notes
Notes are quickly and easily shared after the meeting to increase productivity and accurate communication. You don’t have to go through a long process of looking for everyone’s email to get them out and instead can share them from the same application.
Unlimited Recording Storage
With many video meeting applications, you’re capped on the number of meeting recordings you can make, which means you have to spend time offloading them from the system to free up space.
With Connect2Geek’s UCaaS, you get unlimited recording storage, so all your meetings, trainings, webinars, etc. are automatically saved and there when you need them with no limits.
You don’t have to worry about your vital phone or video communications going out and causing you costly downtime. Our platform has a 99.999% uptime guarantee.
AI-based Virtual Assistant Transcription
Another productivity-boosting feature of our UCaaS solution is automatic transcription. No more having to jot down notes or spend valuable time listening to an entire video of a meeting to get tasks you may have missed.
The AI-based virtual assistant in the platform transcribes meetings and highlights key talking points or To Do’s automatically, saving your entire team a lot of additional work.
One challenge with remote teams is knowing when someone is available, on another call, or away at lunch. Our solution removes the guesswork by providing presence indicators for all team members.
Easily see from the apps or a desk phone when someone is available or busy. This keeps everyone better informed and improves the remote team experience.
Costs Less Than Other Popular Apps (Zoom, GoToMeeting, etc.)
With cloud costs going up during the pandemic, due to the increased reliance on virtual processes, many companies are paying more than they bargained for in subscription fees.
When you unify your communications, you reduce the number of separate cloud apps you need to pay for, which also reduces your overall costs.
Connect2Geek’s UCaaS subscription costs less than many of the popular apps that do far less, including Zoom, GoToMeeting, and Webex.
So, you save money, while increasing user productivity and simplifying your company communications.
Learn More About Switching to a UCaaS Solution to Improve Company Communications
Connect2Geek can help your Treasure Valley area business improve the way your team communicates, no matter where they are working from.
Schedule your free consultation to learn more today! Call 208-468-4323 or reach out online.