Have you been wondering about making the switch to Office 365? Are you using it, but not using it to the fullest?
Office 365 is much more than just an online version of the popular programs, Word, Excel, PowerPoint, and Outlook. It has additional tools and capabilities that can enable team collaboration, better customer service, and more flexibility than Office has ever had before.
Over 56% of organizations globally have adopted Office 365. (Wire19)
Office 365 has been leaving all other tools in the dust. As businesses discover the major advances that this suite of applications provides, they’ve been jumping on the bandwagon. The result of fully utilizing Office 365 is an improvement in productivity and how they help customers on a daily basis.
We love helping companies take full advantage of all technology has to offer, which is why Connect2Geek offers Office 365 setup and ongoing support. We often find that all an office needs is a little guidance and push in the right direction, and the software can revolutionize their workflow.
We’ve put our top 10 Office 365 tips together for you to help you take advantage of the some of the useful tools this cloud solution has to offer. Read on to find out how to use it to connect, collaborate, and automate to get your business zooming!
How Can Office 365 Help My Company Do More? (Top 10 Tips)
Once companies find out how much more Office 365 can do beyond just word processing and spreadsheets, they never want to go back to the static version again.
Do you know that allowing your team to connect and collaborate improves performance? Research shows that staff were more productive, had more motivation, and persevered through tasks for longer when they felt they were working with others on a team.
At Connect2Geek, we always feel the more Geeks, the better! Which is why we collaborate on solutions for every client and give them the full value of our 30+ years of experience.
Here are the 10 ways that Office 365 can improve your customer support and staff productivity.
1. Help Customers More Effectively with Outlook Customer Manager
Tracking customer interactions and meetings can be a drag if you’re using multiple programs. How does marketing know when to send a sale offer (or not) to your client? Outlook Customer Manager in Office 365 keeps all your client emails, meetings, notes, calls, deals, tasks, and deadlines in a single place that’s easily sharable with the whole team.
2. Intelligent Editing Tools to Save You Time
Automation and AI is all the rage these days because it reduces the time it takes on certain tasks and frees staff up to just create and go. Office 365 programs, like PowerPoint, can make designing a presentation a breeze with intelligent editing tools that save you tons of time.
3. Activity Reports that Optimize Your Workflow
Through Office 365’s activity reports, you can see who is using which programs more often, which allows you to either focus training on a particular area or remove features on a license that aren’t being used.
4. Take Office 365 Anywhere
Are you on the road and need to respond to a client request to edit a proposal? Office 365 is completely mobile, so you can login from your mobile device, make the edit, and get it back to your customer in minutes.
5. Encourage Collaboration with Microsoft Teams
Microsoft Teams is all about collaboration and is a part of Office 365. Drastically reduce back and forth emails with the team chat feature and have video conferences on the fly anytime to stay connected.
6. Take the Headache Out of Security & Compliance
Office 365 has best-in-class services all with built-in security and compliance features. You can easily control user access and reduce the risk of accidental leaks of your business data.
7. Save Time Collaborating Inside Documents
How many drafts of a document have you had to email back and forth to get to a final? You can save time and promote that performance-boosting collaboration with editing and sharing directly inside a document. Multiple Team members can comment, edit, and perfect right inside one of the programs, like Word or Excel.
8. Expand Your Customer Base with Skype for Business
Just because a business is across the country or the world, doesn’t mean they can’t be your customer. Virtual face-to-face meetings with Skype for Business (which comes with Office 365) make it easy to meet clients without even leaving your office.
9. Manage and Find Documents More Efficiently
A lot of time is spent in offices each week just trying to locate files. The keyword search capabilities of cloud-storage program OneDrive reduce the time it takes searching for a digital file while also giving you a secure and mobile cloud-backup solution.
10. Organize Work Visually with Microsoft Planner
Have trouble keeping everyone on task after the meeting’s over? Microsoft Planner gives you a virtual workspace to assign tasks, move projects along through each goal, and keep everyone accountable and on the same page.
Want to Take Full Advantage of Office 365?
Whether you’re already subscribed to Office 365 or have been considering making the switch, Connect2Geek can help you take full advantage of its benefits for your business. We can give you a custom setup based upon your workflows and ensure your staff knows exactly how to use it.
Find out what Office 365 can do for your business. Contact us online or give us a ring today at 208-468-4323.