Voice over Internet Protocol, aka VoIP, has taken the business world by storm in the last several years in large part due to the cost savings. It’s estimated that currently 36% of businesses have made the switch from landlines to VoIP.
Connect2Geek has seen an upturn in the number of Nampa, Idaho area businesses signing up for our VoIP services. They love the flexibility, additional features, and above all else, the cost savings.
Call quality is no longer an issue with internet-based phone systems. The technology has improved exponentially over the last two decades and now you can’t tell the difference between a landline call and a VoIP call.
So, the main reasons companies hold off from switching have to do with things like staying with a system they’re used to or not fully understanding the cost savings. Naturally, many business owners want to know in detail what type of cost savings they can expect.
We’ve gone through multiple statistics online to help you put real numbers on the VoIP savings promises, to help you make an informed decision about whether to make a change to VoIP or stay with an older analog system.
VoIP Cost Savings Break Down
There are several different areas where cost savings can come from, and while each office is unique, these figures can give you a general ballpark idea of the impact that switching to VoIP could have on your bottom line.
For a more detailed assessment that’s specific to your company, our Connect2Geek experts can come and sit down with you and go over the numbers.
Follow are the general savings companies experience with VoIP, broken down by cost-saving area.
When you’re using a landline-based PBX (private branch exchange) phone system, there are significant hardware costs that come along with hosting the necessary equipment onsite to run your phones.
Since VoIP is cloud-hosted, you don’t have the hardware costs, just a low monthly cost per user that can be scaled up or down at any time.
And once you purchase the main system you have an additional cost estimated between $27 to $55 per user line when you add employees. And once that line is installed, it’s not easy to downscale.
Savings Potential: $950 – $3,100 (the cost of the PBX hardware)
In today’s connected world, it’s not unusual to do business internationally, and for many smaller companies it opens up new sales channels for their products and services. But try calling internationally on a traditional landline phone plan, and you’ll be paying a premium.
Because VoIP phones are internet-based, your costs are just a small fraction for international calling than they are for analog lines. Not only do you save money on your monthly phone costs, if high calling rates were keeping you from exploring selling in other countries, you might just find an untapped market to explore around the world.
Savings Potential: Up to 90% savings on international calls
Yes, you can save on local calls too with VoIP because overall, your service price is lower. And statistics show that small businesses actually get the biggest savings impact when switching to VoIP because every dollar saved means they can pour more into growing and thriving.
Savings Potential: Up to 40% savings on local calls
One of the more intangible cost savings, but just as significant, is in the customer support department. VoIP phones improve your overall communications and your team’s ability to answer all customers calls. A few ways they do this is:
- Being able to route a call to another team member when the line isn’t answered
- Having auto attendant features for fast call routing
- Flexibility to ring your mobile phone simultaneously
- Ability to handle your phone support from any internet connected location
Savings Potential: 35 – 45 minutes per day, per employee due to call routing and mobility (unknown is the amount of customer sales you’ll save due to better call handling)
Monthly Phone Bill
Have you seen your traditional phone bill go up over the years due to those mysterious additional fees and taxes? You won’t run into those same charges in a VoIP plan, plus you can easily scale up or down with the click of a button as your staff needs change.
Savings Potential: Approximately 50% on monthly phone charges
Find Out How Much Your Business Can Save with VoIP
Ready to lower your monthly phone costs? Connect2Geek is a proud SherWeb VoIP partner and we’ll be happy to sit down with you and show you on paper just how much money you can save and the features you can gain.
Schedule a free demo today online or call 208-468-4323.