The clock’s ticking on a client deadline and your main computer just went down. Not only is it costing you money every minute of downtime, it could also cost you your reputation.
An average of 80% of mission-critical downtime is directly caused by people or process failures, many of which could be stopped before impacting a business. Investing in managed services that monitor and maintain your technology greatly reduces the risk of outages, unhappy customers, and missed sales opportunities.
What are managed services, exactly? We’ll go into more detail on what Connect2Geek.com offers in our managed service packages below, but first, let’s look at a big picture overview.
Think of managed services for your technology as you do maintenance & monitoring systems for your car. You have a gauge that tells you when the oil needs to be changed, if you didn’t have that gauge to alert you when the oil level was low then you could end up with a car that stops running because you didn’t know it needed that oil.
Of course, the cost for an oil change and regular maintenance on your car is nothing compared to the cost of not being able to drive to work or having to fix or replace your car, so it’s a “no brainer” to keep it maintained and monitored.
It’s the same way for your computers, devices, and network. If there is a critical security patch that comes out for your operating system, if you’re not monitoring that, how can you know? And not applying the patch could result in a virus infiltration or ransomware attack.
Investing in managed services helps you stay proactive instead of reactive when it comes to maintaining your technology, just like you do for your automobile. And you come out saving big time in the end. [Read more…]